Privacy policy

1. general

All services provided by to the customer or visitor are exclusively based on the following terms and conditions. Deviating regulations are only valid if they have been individually agreed between MACCHIA VERDE BIO and the customer.

2. conclusion of contract

2.1    The offers of the online store represent a non-binding purchase request to the customer to order goods in the online store.

2.2    By ordering the desired goods on the Internet, the customer makes a binding offer to conclude a purchase contract.

2.3    Olive Oil Mill Macchia Verde Bio will confirm receipt of the order immediately, at the latest upon receipt of the order. The order confirmation does not constitute a legal acceptance on our part. The acceptance of the offer by us takes place only when we bring the goods to you for shipment. You will receive a written shipping confirmation by e-mail. However, the customer is bound to his offer for a maximum of 14 days, unless other arrangements have been made (re-ordering, delivery upon re-availability).

2.4    The subject of the contract is the goods ordered by the customer. With regard to the quality, the offer description shall apply, otherwise § 434 para.1 shall apply. Sentence 3 BGB.

3. return costs agreement, right of withdrawal, exclusion of the right of withdrawal

Agreement on the bearing of costs: If you make use of your right of revocation, you shall bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return is free of charge for you.

Right of withdrawal:
The regulations apply which here can be viewed here.

Exclusion of the right of withdrawal:
if the goods were manufactured according to customer specifications or clearly tailored to your personal needs or which are not suitable for return due to their nature. In addition, you apply to other cases of § 312d para. 4 BGB

4. delivery

4.1. All items will be shipped immediately if available from stock. Your order will be delivered to the countries within the European Union that can be selected in the checkout.

4.2. Delivery time within the European Union is usually 5-7 days, unless otherwise specified. You can get more information with the tracking number on the shipment tracking or on the information pages of the respective logistics provider.

4.3. If there is a short-term unavailability of an item and therefore not available, we will inform you by e-mail about the expected delivery time or offer you an alternative item.

5. packing & shipping cost

The provisions of the packaging and shipping costs which here can be viewed.

6. payment, retention of title

6.1 All prices shown are gross prices in Euro and include the statutory VAT of the Republic of Italy at the rate of 4% or 21%. The prices valid on the day of the order apply.

6.2 The payment methods offered in the checkout apply. Pre-authorization takes place upon order completion, which is authorized with invoice generation. This is timed with the release for shipment. For this you will receive a separate message. In addition, the payment terms of the service providers PayPal Inc. and Stripe Inc.

6.3 The delivered goods shall remain our property until payment has been made in full (retention of title according to §§158, 449 BGB). The customer shall inform us without delay of any compulsory execution measures by third parties against the goods subject to retention of title, handing over the documents necessary for an intervention; this shall also apply to impairments of any other kind. Irrespective of this, the customer must inform the third parties in advance of the rights existing in the goods.

7. warranty

If the supplementary performance is carried out by way of a replacement delivery, the customer is obliged to return the goods first delivered to us within 30 days at our expense. The return of the defective goods must be made in accordance with the statutory provisions. We reserve the right to claim damages under the conditions regulated by law. Ancillary agreements are only valid in written form.

8. liability for defects

8.1 is liable in cases of intent or gross negligence in accordance with the statutory provisions. The liability for warranties is strict. For slight negligence, the online store is liable exclusively in accordance with the provisions of the Product Liability Act, due to injury to life, limb or health or due to the breach of essential contractual obligations. However, the claim for damages for the slightly negligent breach of material contractual obligations shall be limited to the foreseeable damage typical for the contract, unless there is liability for injury to life, limb or health. The online store is liable for the fault of vicarious agents and representatives to the same extent.

8.2    The provision of the preceding paragraph (8.1) extends to damages in addition to performance, damages in lieu of performance and claims for compensation due to futile expenses, regardless of the legal grounds, including liability due to defects, delay or impossibility.

9. data protection

Our privacy policy applies which here can be retrieved.

10. copyright

The contents and works created by Macchia Verde Bio on these pages are subject to German copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. Insofar as the content on this page was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.

11. contents and links on our pages

11.1    The contents of our pages were created with the utmost care. However, we cannot guarantee the accuracy, completeness and timeliness of the content. As a service provider, we are, in accordance with § 7 para.1 TMG is responsible for its own content on these pages under the general laws. According to §§ 8 to 10 TMG, however, we are not obligated as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general laws remain unaffected. However, liability in this regard is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will remove the content in question immediately.

11.2 Our offer contains links to external websites of third parties, on whose contents we have no influence.
We can therefore not assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages.

The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements of the law, we will remove such links immediately.

12. final provisions

The validity of the UN Convention on Contracts for the International Sale of Goods is excluded; German law shall apply. With an order the general terms and conditions of the online store are accepted.
If the customer does not have a general place of jurisdiction in Germany or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract shall be our place of business: Bari District Court (BA)