You are not satisfied with the purchased olive oil or one of the products? Here you will find the formal conditions that apply to your purchase at
By law, you have a right of withdrawal:

You have the right to cancel this contract within fourteen days without giving any reason.

Please note that your orders are automatically transmitted to our shipping center for accelerated delivery and a subsequent cancellation after transmission is no longer possible for procedural reasons!

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must send us a clear statement to:


di Caterina Scarola

Via Soldato Pasquale Giovanniello n. 1
70025 Grumo Appula (BA)

E-mail address:

about your decision to revoke this contract.

Consequences of revocation

If you withdraw from this contract, we must return to you all payments that we have received from you, including delivery costs – depending on the amount order costs (see below) (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. You must return the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

For orders over 59 euros, we will cover any return shipping costs, provided you have requested a return order. For orders under 59 euros, we do not cover the return shipping costs. A return order is also necessary here. This regulation also applies to orders that are cancelled after the order has been placed even before they are shipped, as intervention in the process chain is not possible due to the volumes involved.

Please contact us to get a return order and confirmation before ! you send the goods back to us. Goods or shipments without a return order cannot be accepted or processed. You can create a return order informally via contact form.

Products (bottles, canisters, baginbox) that have already been opened (e.g. olive oil or delicatessen items) are excluded from return.